Términos del servicio

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and are in acceptance of such changes. All such terms apply to Santana's Wigs & Hair Extension brick and mortar.



Due to the nature of our products and sanitary concerns, refunds/returns/exchanges are not accepted. Each product is carefully inspected prior to shipping. In order to sustain free shipping to all domestic clients, we ship our items in lightweight resealable bags ideal for continued storage. If there are any questions about the color or anything else regarding the product itself, please ask before purchasing. You can do so through our Contact Us page. We will not accept returns/refunds/exchanges under any circumstances. It is our legal obligation to fulfill orders and facilitate transactions exactly as our policies indicate. Therefore, we will not entertain any disputes. By placing an order, you are agreeing to the terms of this policy.

All sales are final.

You are responsible for choosing your desired shipping method/curbside location. We will only ship to the shipping address provided; therefore, you must make sure the information provided is accurate and COMPLETELY filled out. We are not responsible for lost packages. By placing an order, you assume responsibility that you have read all the information we have provided to you. We will not credit or refund you the potential savings from a coupon code or discount after you have completed your purchase.

On rare occasions, we may need to refuse or cancel an order or close or freeze an account – e.g. if we notice something unusual on an order or an account. If this happens to you and you think we’ve made a mistake, please get in touch with us and so we can speak on the matter. We do this for customer and company safety.



We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Intellectual Property

Santana's Wigs & Hair Extensions owns or has permission to use the intellectual property rights in its website and its content. These rights are protected around the world. All such rights are reserved.

You’re allowed to store, print and display our website content only for your own personal use. You are not allowed to use any part of the website for commercial purposes unless you have our expressed permission.

You’re also not allowed to use the Santana's Wigs & Hair Extensions logo without our expressed permission.


We have made every effort to display as accurately as possible the colors of our products that appear on the Site. We cannot guarantee that your computer monitor’s display of any color will be accurate.

Duties & Taxes


All prices indicated on this website do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination. Please contact the customs agency officials to find out of all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by Santana's Wigs & Hair Extensions.